IP telephony (or Internet telephony) is a technology that transmits voice communications over the network and Internet using open-standards-based communication protocols. IP telephony has grown dramatically in the last few years and it's a very reliable way to extend consistent communication to all your employees, whether they are in the main office, branch office, working remotely, or mobile.
The main benefit of deploying this technology is a large reduction in your organization's capital and operating costs. For businesses that already have solid network infrastructure in place, it makes good business sense to take advantage those resources for a unified communications system that elimates long distance fees.
In our search for an IP phone system partner, we found that the ShoreTel system works very well in simple and complex IT infrastructures and offers the lowest TCO for any IP phone system. As an authorized reseller and happy customer ourselves, 3GL is a true believer in the ShoreTel products.
ShoreTel provides a fully distributed IP phone system with no single point of failure. Independent of device or user location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and downtime typically associated with other business communication solutions. As part of our commitment to offering best-of-breed solutions, we're looking to ShoreTel as our partner now, and into the future.
IT Infrastructure Planning
3GL provides a range of IP telephony services including infrastructure assessments, design, implementation, and support. Our certified 3GL staff are skilled and trained experts in all areas of network infrastructure and data communication solutions. Before making any investment in IP telephony, we feel it's important to assure that it's a "good fit" for your organization. Contact our team and let 3GL help you develop an IP telephony approach that's within your budget and guarantees good Return on Investment (ROI).
Further to this, you may want to consider 3GL's Managed Services packages as an affordable and reliable way to improve your current network health, monitor all network devices going forward.